Terms & Conditions

Welcome to the Butterfly and Bee Books & Gifts website. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

1. Introduction

These terms and conditions govern your use of our website and your purchase of products from Butterfly and Bee Books & Gifts. By using this website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use our website.

2. About Us

Butterfly and Bee Books & Gifts
High St, Thorpe-le-Soken,
Clacton-on-Sea, CO16 0EA, United Kingdom.

3. Products and Availability

All products listed on our website are subject to availability. We make every effort to keep our website up to date with product availability, but we do not guarantee that all products will be in stock at all times. If a product you have ordered is out of stock, we will notify you as soon as possible and offer a refund or an alternative product.

4. Pricing and Payment

• All prices on our website are listed in GBP (£) and include VAT.

• We reserve the right to change prices at any time without prior notice. However, the price displayed at the time of purchase will be the price charged.

• Payment must be made at the time of ordering. We accept major credit and debit cards, as well as other payment methods indicated on our website.

• Your order will not be processed until payment has been received and cleared.

5. Delivery

• We deliver to addresses within the UK only.

• Delivery charges will be calculated at checkout and added to your order total.

• We aim to deliver your order within the estimated delivery time stated on our website. However, delivery times are not guaranteed and may be affected by factors beyond our control.

• If your order is delayed, we will notify you as soon as possible.

6. Returns and Refunds

• If you are not satisfied with your purchase, you can return the item(s) within 14 days of receipt for a refund or exchange.

• Items must be returned in their original condition, unused, and with all original packaging and tags.

• Please contact us at [email] to arrange a return.

• Return postage costs are the responsibility of the customer unless the item is faulty or incorrect.

• Refunds will be processed within 14 days of receiving the returned item(s).

7. Intellectual Property

• All content on our website, including text, images, logos, and graphics, is the property of Butterfly and Bee Books & Gifts or our licensors and is protected by copyright laws.

• You may not use, reproduce, or distribute any content from our website without our express written permission.

8. Liability

• Butterfly and Bee Books & Gifts will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

• We are not responsible for any loss or damage caused by delays in delivery or events beyond our reasonable control.

9. Privacy Policy

• We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms and Conditions

We reserve the right to update or amend these terms and conditions at any time without prior notice. Any changes will be posted on our website. By continuing to use our website, you agree to be bound by the latest version of these terms and conditions.

12. Contact Us

If you have any questions about these terms and conditions, please contact us at:

Butterfly and Bee Books & Gifts
High St, Thorpe-le-Soken,
Clacton-on-Sea, CO16 0EA, United Kingdom.